Thank you for shopping at Cocktail Gallery US. We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we are here to help.
**Return Eligibility:**
– Items must be returned within 30 days of the purchase date.
– Items must be in their original condition, unused, and in the original packaging.
– Proof of purchase is required for all returns.
**Non-Returnable Items:**
– Personalized or custom-made items.
– Items that are opened or used.
– Items that are not in their original condition.
**Return Process:**
1. Contact our customer service team at 432-343-8131 or email us at [email protected] to initiate a return.
2. Pack the item securely in its original packaging.
3. Include the proof of purchase (receipt or order number) inside the package.
4. Ship the item to the following address:
**Cocktail Gallery US**
1995 Laurel Lane
Carsonville, MI
United States
**Refunds:**
– Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
– If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
**Exchanges:**
– We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at 432-343-8131 or email us at [email protected].
**Shipping Costs:**
– Customers are responsible for return shipping costs unless the item is defective or we made an error in your order.
**Contact Us:**
If you have any questions about our Returns Policy, please contact us at:
– Phone: 432-343-8131
– Email: [email protected]
– Address: 1995 Laurel Lane, Carsonville, MI, United States
Thank you for choosing Cocktail Gallery US!